State Farm® Insurance Agent TR Randolph
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ray Jacob
July 10, 2024
"I've been a client of Tom Randolf for thirty years. My home and all the cars we've owned are, and have been, insured through TR Randolf State Farm. I can say I've stayed with him because the coverage is good and is priced reasonably, but it's more than that. I appreciate the "good neighboor" attentiveness I receive whenever I have a question. And, policy adjustments are always handled timely and accurately. The same accolades go to his staff. They are great, and I never feel left hanging, nor wanting for better service. I highly recommend."
"Thankyou for your kind words We will stive to keep the way you think of us in our daily workings thankyou for taking time to give us these great words it made my day"
Troy Rhymes
February 25, 2024
"Ms. Reba/Office Coordinator was very greeting & nice to auto insurance information."
"thank you for taking time to send us this we will strive to give the best we can to help our clients"
paul pieschl
August 23, 2023
"I have been a customer of the Randolph agency since 1983 and the agency continues to meet my homeowners and auto insurance needs. I trust Tom and his team to deliver the best products available and in my best interest of keeping me protected."
"thankyou for taking time to send this review we will strive to keep on the road to helping"
Eric Goodman
July 1, 2023
"Maybe his staff has changed but I received horrible service from this company. All they cared about was receiving a payment. Couldn't get an actual agent on the phone only spoke to Rebecca who isn't licensed couldn't answer questions had to wait days for a return call which only led to.more questions and a longer wait. DO NOT USE THEM and they were unprofessional"
"We're very sorry to hear we did not meet your expectations of services. We take your concerns very seriously and would like the opportunity to resolve the matter. However, we must adhere to the rules and regulations. Please give us a call at 201-837-0022 to discuss further. Thank you."
JP Timpano, CPA
July 2, 2022
"Tom is a true insurance professional. He has handled all of my business and personal insurance matters for many years with excellence, complete knowledge, and superb customer service. I highly recommend Tom as my State Farm insurance agent!"
"thanks it is great to know what people think of us"
Rainey J
May 10, 2022
"Black owned, yes its important. Fair price for rental insurance. Great staff."
"Thank you for taking time to give me this great rating will strive to do even better"
kim resteghini
December 29, 2021
"My mom has had her auto insurance policy for 37yrs with Mr. Thomas Randolph! He has assisted her with all of her insurance needs throughout the 37yrs! We highly recommend Mr Randolph and State Farm insurance for all your insurance needs! Exceptional Service and the staff is courteous and knowledgeable as well! So if your looking for an insurance company we recommend Mr Randolph his staff and State Farm!"
"Thank you it means so much to me that a long time policyholder takes time to keep me going by saying i am doing what is expected stay safe and enjoy the holiday"
reuphenia james
December 7, 2021
"In addition to above behaviors this agent and his staff provide invaluable ,individualized customer service during times of stress."
"thankyou so much for these kind words and taking time to write them you have picked up my spirit thanks"
Alan Ruttenberg
July 9, 2019
"I’ve had both auto and home insurance with this agency for a long time. They’re very helpful."
"thankyou for taking the time to give us your review we will strive to continue"
TRISH JORDAIN
November 12, 2015
"great staff, great service, friendly Agent"
"Thank you Trish!"